Privacy Policy

Last Updated: 5/23/2024

Introduction

Fishbone Advisors LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

You can manage your communication preferences here.

1. Information We Collect

We collect both quantitative and qualitative data from respondents through various methods:

  • Quantitative Survey Responses: Collected via our custom domain on Qualtrics.com.

  • Qualitative Information: Gathered through interviews and focus groups conducted via online conference calls or telephone calls. These sessions may be recorded with prior consent from participants.

We may also collect various types of personal information about you, including:

  • Identity and Contact Data: Titles, names, addresses, email addresses, phone numbers, job functions, areas of expertise.

  • Survey Data: Information you provide as part of our surveys.

  • Account Profile Data: Username, password, job title/position, years of experience, phone number, website, office location, optional profile photo.

  • Employment and Background Data: Academic and work history, qualifications, skills, references, proof of work eligibility, sensitive data (such as gender, ethnicity).

2. How We Use Your Information

We use the information we collect for several purposes:

  • Surveys: To enable participation in research studies and to help our clients understand the sentiment and perspectives of our respondents.

  • Thought Leadership: To generate content to distribute to our research participants.

  • Relationship Management: To manage our relationship with you, including notifying you about changes to our privacy policy.

  • Marketing: To keep in contact about news, events, and services that may interest you.

  • Website Access: To provide and optimize access to our website.

  • Account Registration: To register and manage your account.

  • Customer Support: To provide support and handle inquiries.

  • Recruitment: To process job applications and manage employment.

  • Social Media Interactions: To interact on social media platforms.

  • Analytics: To improve our website and services.

  • Compliance: To comply with policies, procedures, and legal obligations.

3. Data Storage and Protection

We store all collected data locally and on Microsoft's cloud storage system. Data protection measures include:

  • Administrator login protections with dual-factor identity verification.

  • Regular reviews of our data security practices to ensure the safety of your information.

4. Disclosure of Your Information

We do not disclose any personally identifiable information or respondent answers to our clients or any other parties unless legally compelled to do so. Your privacy is paramount, and we are committed to maintaining the confidentiality of your information.

We may share your information with third parties such as:

  • Service Providers: Hosting, survey software, marketing services, cloud storage, IT support.

  • Clients: For use in their survey research projects.

  • Regulators and Governmental Bodies: To comply with legal obligations.

  • Prospective Buyers: In the event of business sales or acquisitions.

5. Cookies

We use cookies to personalize content and ads, provide social media features, and analyze our traffic. You can manage your cookie preferences through your browser settings. For more information on cookies, please read our Cookies Policy.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and protect our legal rights. We operate a policy of "privacy by design" to minimize the amount of personal information we hold.

7. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) or the UK, ensuring appropriate safeguards are in place to protect your information.

8. Your Rights

You have rights regarding your personal information, including the right to access, correct, or delete your data, and to object to or restrict our processing of your data. To exercise these rights, contact us using the information provided above.

9. Children's Privacy

Our services are not intended for children under 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@fishboneadvisors.com

12. Governing Law

This Privacy Policy and the practices of Fishbone Advisors LLC will be governed by and construed in accordance with the laws of the State of Illinois.